frequently asked questions

Need a little help with class registration? Check out our frequently asked questions below or contact us. We are here to help!


THIS IS MY FIRST TIME AT purusha, HOW DO I SIGN UP FOR A CLASS?

If this is your first time at Purusha and you have not taken a yoga class before, we encourage you to check out our page for New Students, or contact us to help you find a class that will best meet your fitness and wellness goals. 

If you have experience with yoga classes, but this is your first class with Purusha, simply click “Book Now” to add the class you would like to attend, and you will be prompted to log in or create a new account with Wellnessliving. Once you are signed in, you will be able to choose from a variety of purchase options, including new student specials and class package services, to register for your class.

 

HOW DO I RESERVE MY SPACE FOR CLASSES ONLINE?

When browsing the studio schedule, click the “Book Now” button ("Book" on the app) for the class you would like to attend, and you will be prompted to sign in or create a new account. Click "Next" to select a purchase option for the class, and “Pay now” or “Pay later” to reserve your spot. If you select “Pay later” you will need to pay for your class at the front desk when you arrive.

If you have an existing account but are unable to access it, you can use the "Forgot Password?" function to submit the email address we have for you on file to receive instructions to reset your password. If you have trouble logging in or finding your account, please contact the studio to confirm the email address we have for you on file.

 

DO I NEED AN ACCOUNT WITH wellnessliving TO PRE-REGISTER ONLINE?

Yes, you will need an Wellnessliving account. If you are a current member, class series holder or previously taken a class at Purusha, you already have an account. Simply, click "Forgot Password?" and submit the email address we have for you on file to receive instructions to reset your password. If you have trouble logging in or finding your account, please contact the studio to confirm the email address we have for you on file.

 

DO I NEED TO PRE-REGISTER ONLINE TO ATTEND CLASS?

No, pre-registration is encouraged, not required. Walk-ins are always welcome but may be subject to availability.

 

IS THERE A WAIT LIST?

Yes, both online and at the studio if the class is at full capacity. When space becomes available, you will be notified via text or email as dictated by your settings in your account.

 

WHEN DOES ONLINE REGISTRATION FOR A CLASS END?

Online registration ends at class start times and/or if the class is at full capacity.

 

I DO NOT SEE A registration OPTION FOR MY CLASS.

Please contact the studio to inquire about a specific class.

 

HOW DO I CANCEL A CLASS I RESERVED ONLINE?

You may cancel your reserved class by selecting “My Schedule” in your account, select the three horizontal dots under “Action” and select “Cancel Session.” Please take note of the cancellation policy for classes below:

PLEASE NOTE THAT IN ORDER TO ENSURE SPACE FOR OUR STUDENTS WHO ARE PRESENT IN THE STUDIO, WE CHARGE A $5 NO-SHOW/LATE CANCELLATION FEE TO STUDENTS WHO ARE PRE-REGISTERED BUT DO NOT SHOW UP FOR CLASS.

PLEASE CANCEL AT LEAST AN HOUR BEFORE CLASS TO AVOID THIS CHARGE.

 

IF A CLASS IS FULLY BOOKED ONLINE, HOW LONG BEFORE RESERVED SPACES BECOME AVAILABLE FOR WALK-INS?

Reserved students must check in 5-10 minutes prior to class start time or risk losing their space.

 

HOW DO I CHECK IN WHEN I ARRIVE AT THE STUDIO?

Please sign in on the iPad at the front desk by typing in your name and selecting the class you are attending, if you have pre-registered you will be able to “check in”. If you have questions, please ask the desk attendant for assistance. Reserved students must check in 5-10 minutes prior to class start time or risk losing their space.